FAQ – Project Ramadan

Frequently Asked Questions

Welcome to our FAQ page! Here you’ll find answers to some of the most common questions about our services, donations, merchandise, volunteer opportunities, and more. If you don’t find what you’re looking for, feel free to reach out to us directly—we’re happy to assist!

Thank you for your support of Project Ramadan. Together, we can make a lasting impact!

Donations

How can I make a donation?

To make a donation, simply visit our donate page. You can choose to donate in various ways, whether by the number of baskets, a one-time contribution, or through a recurring donation. The choice is yours, and every donation, no matter the size, helps us continue our important work.

Will I receive a tax receipt for my donation?

Yes, all donations of $10 or more made through our website are eligible for a tax receipt. After you donate, you will receive an email with your official tax receipt for your records. If you are donating in person or by cheque, please provide your name, email, mailing address, and phone number at the time of your donation so we can issue your tax receipt accordingly.

Online Store / PR Merchandise

Do you sell Project Ramadan branded merchandise?

Yes, we offer a selection of Project Ramadan branded merchandise for sale on our website or at our events. If you’re interested in browsing or purchasing items, head over to our Online Shop!

Is delivery available for PR Branded Merchandise purchased on Project Ramadan's website?

Unfortunately, we do not offer delivery for PR Branded Merchandise purchased on our website. All items purchased can only be picked up at our Muslim Welfare Canada head office in Scarborough. For pick-up details, please consult your Order is Ready email or contact us.

 

Pick-Up Location Address

Muslim Welfare Canada – Head Office
100 McLevin Avenue, Unit 4

Scarborough, ON M1B 5K1

 

Please Note: You will need to show your order confirmation email and valid ID at time of pickup.

I’m having issues with my order. Who can I contact?

We know issues with orders are frustrating. We will try our best to help you as soon as we can – please send us an email at: shop@projectramadan.com.

Get Involved

How can I volunteer with Project Ramadan?

Thank you for your interest in volunteering with us! We offer two types of volunteer opportunities:

  • Volunteer for Basket Assembly (One-Day Event): These are short-term opportunities where you can help out at specific events hosted in Ramadan. Check out our events page for upcoming basket build events and how to sign up. Please note, we have limited spots and registration fills up fast so signup for our email newsletter to be notified when registration opens.
  • Ongoing Volunteer Roles: If you’re interested in joining our team to help with planning, organizing, and executing our events, we welcome you! This is a more involved, long-term commitment. Please fill out our volunteer application on our volunteer page, and we’ll get in touch with you about upcoming roles.

How can I participate in your basket assembly volunteer events?

We’d love for you to join us in assembling baskets for those in need! Our “Basket Build Events” are held on multiple dates throughout Ramadan within the Greater Toronto Area (GTA). Registration will open closer to the event dates, and spots are limited, so we encourage you to sign up as soon as registration is available.

 

Please only register if you are sure you can attend, as our events rely entirely on the support of volunteers. To ensure fair access, we kindly ask that you refrain from purchasing multiple tickets for a group, as this can limit opportunities for others to participate. Sign up for our emails and follow us on social media to receive updates and registration links.

Where are your basket assembly volunteer events held?

Our basket assembly events (also known as “Basket Build Events”) take place at various locations throughout the Greater Toronto Area (GTA). The full schedule will be released closer to Ramadan, so be sure to sign up for our emails and follow us on social media to stay updated!

How can I organize a fundraiser for your cause?

We’d love for you to get involved by organizing a fundraiser for our cause! Whether you’re part of a sports team, student or youth group, mosque, workplace, or organizing an online or in-person event, we’re here to support you. Visit our fundraise page for ideas, tips, and step-by-step guidance on how to set up and promote your fundraiser, whether it’s virtual or in-person.

I’m outside of Ontario, how can I help?

Thank you for wanting to support our cause! Even if you’re outside of Ontario, there are still plenty of ways to make a difference. You can help by donating online, hosting a virtual fundraiser, or spreading the word about our work through your network.

 

To get started, visit our donate page to make a contribution or check out our fundraise page to learn how you can host your own online fundraiser. Every bit of support helps, no matter where you are!

Other Questions

How do you plan to feed 6000 families this Ramadan?

Our mission is to provide essential food support to 6,000 families in need this Ramadan, regardless of background or faith. These food baskets contain staple food items to help families meet their everyday needs during the month of Ramadan.

 

Through community donations, volunteer-driven food assembly events, and partnerships with local organizations, we will pack and distribute these baskets to families across multiple cities in the Greater Toronto Area (GTA). The support of our generous donors and volunteers makes it possible for us to reach this ambitious goal.

 

Every contribution, whether monetary or through volunteering, helps us provide critical support to families facing financial hardship, ensuring they have access to nutritious food. Together, we can make a meaningful impact in the lives of those who need it most.